Frequently Asked Questions
How do I choose my shade?
Every product page lists shade swatches with descriptions. Our concierge can also recommend a match. Write to us from the Contact page.
When will my order arrive?
Orders are prepared within one to two business days. Standard delivery arrives in three to six business days.
Do you offer complimentary shipping?
Yes, on all orders over $75.
Can I return an item?
Items can be returned within 30 days of delivery. See Shipping and Returns for details.
What is Lilly Rewards?
A points program that earns you credit on every purchase. Create an account to join.